Small businesses and individuals were placed on notice this past year once the Australian Taxation Office (ATO) cautioned it will be beginning a whole new system of random audits in 2015-16 financial year to claw back approximately $3 billion in lost revenue.

In addition to focusing on deliberate income tax evaders, the ATO does have its sight focused on individuals claiming tax deductions that happen to be extremely high or don't conform with the permitted tax deductions that associate with their particular industry or area of occupation.

Every year, in excess of 2 million business income tax returns and 12 million individual tax returns are lodged with the ATO, either directly or by using a registered tax agent. The majority of these tax returns are swiftly assessed and processed if they raise no warning signs. Even so, an average of about 350,000 tax returns are recognized by the ATO as comprising errors or omissions.

However, that number is about to get even larger. By using superior software programs and statistics, the ATO will have the ability to easily cross-check all businesses and individual income tax returns against bank-account information along with other transaction sources that report a web-based paper trail of business performed and products purchased and sold. The ATO will be in the position to do this data matching in real-time and something that doesn’t match with the ATO’s rigid parameters would raise red flags.

These advancements imply that each and every income tax return will be under scrutiny and it is getting much easier for ATO to spot claims which are considerably greater than those claimed by individuals with similar professions and employment income.

Staying within the income tax boundaries

Apart from straight-up income tax evaders, where people attempt to escape the ATO’s notice via fake and misleading claims, a large portion of the people approached by the ATO after lodging their income tax returns are found to have erroneously claimed for tax deductions that they aren't eligible for.

Generally, businesses and individuals can claim an income tax deduction on any expenditure directly linked to income earning activity. The ATO outlines a variety of allowable tax deductions on its website which, based on unique scenarios, range from the examples below:

  • Clothing/uniform costs.
  • Gifts and charitable donations.
  • Home office running costs.
  • Interest, dividend and investment deductions.
  • Professional costs.
  • Self-education costs.
  • Equipment and tools.
  • Motor vehicle and travel costs.

The ATO website also provides industry and occupation specific deductions, such as health and fitness workers, hospitality and entertainment industry workers, professionals and various others. Click here to access the ATO website for your industry specific deductions.

From the income tax standpoint, every industry is prone to have its very own distinctive characteristics and associated deductions. Do your research to ensure that you do not erroneously claim tax deductions that you are not entitled to.

We use specialised software to ensure that you claim the right deductions, contact our expert tax agents Cranbourne on 1300 300 106 to find out what you can claim in your industry.

Claiming mobile phone, internet and home phone expenses

The ATO has released a fact sheet detailing how people can claim work-related telephone and internet usage. Essentially, it requires individuals maintaining a 4-week journal to enable them to apportion the charges between work and personal use. However, employees are not mentally attuned to this type of routine of maintaining such a journal. Having said that, clients will nonetheless count on their tax agent to claim the maximum amount possible.

Since this unfortunate document has witnessed the light of day, tax agents will have to advise all those clients who made an identical claim in their 2015 income tax return, that they'll have to maintain a 4-week journal - on a yearly basis!

The fun will commence the coming year when the clients come without a journal, as well as expectations of a large tax refund!

If you make use of your personal phone(s) or the internet for your work use, you might be able to claim a tax deduction if you paid for these expenses and hold records to back up your claims. If you are using your phone(s) or the internet both for work and personal use, you need to determine the proportion that fairly pertains to work usage.

Substantiating your claims

You must maintain records for a 4-week time period in every financial year to claim a tax deduction in excess of $50. These records can include journal records, including digital records, and bills. Proof that the employer needs you to work from home or use your phone for work calls will also assist you to illustrate that you're eligible for a tax deduction.

When can't  you claim a tax deduction for the phone?

Workplace supplied phone

When your workplace gives you a mobile phone for work use or will pay for the usage (calls, texts, data) then you certainly are not entitled to claim a tax deduction. Also, when you pay for the usage and are also later reimbursed by the workplace, you are unable to claim a tax deduction.

How you can apportion work usage of your phone

You need to establish your work usage by using a reasonable basis.

Minor Usage

If the work usage is minor and you're not claiming a tax deduction greater than $50, you can claim as per the following, without the need to analyse your costs:

$.25 for landline calls,

$.75 for  mobile calls, and,

$.10 for SMS messages.

Usage itemised on the bills

For those who have a phone plan where you get an itemised monthly bill, you must figure out your proportion of work usage over the 4-week representative time period which could then apply to the entire financial year.

You will need to determine the proportion by using a reasonable basis. This might include:

- the number of work message or calls made as a proportion of total message or calls

- the time spent on work related calls as a proportion of your overall phone calls

- the quantity of data downloaded for work reasons as a proportion of your total downloading

Example - calls itemised on the bills

Ann has a $80 a month mobile phone plan, that gives her $500 for calls and 1.5GB of internet data. She gets a monthly bill which itemises all her calls and provides her with internet data usage.

Over the 4-week period, Ann determines that 20% of her phone calls are work-related. She worked 11 months during the financial year. Ann can claim a tax deduction of $176 on the income tax return (20% x $80 x 11 months).

Usage not itemised on the bills

In case you have a phone plan that you do not get an itemised monthly bill, you can establish work use by maintaining a record of your entire phone calls spanning the 4-week representative time period and determine your claim by using a reasonable basis.

Example - non-itemised bill

John has a pre-paid phone plan that costs $50 each month. John doesn't get a bill so he maintains a record of his phone calls for a 4-week period. In this 4-week period, John makes 25 work phone calls and 75 personal calls. John worked for 11 months throughout the financial year, with 1 month of leave.

John works out his work use as 25% (25 work related calls /100 total phone calls). He can then claim a tax deduction of $138 on the income tax return (25% x $50 x 11 months).

Bundled Phone and Internet Plans

Phone and internet services are frequently bundled in 1 plan. When you're claiming tax deductions for work-related usage of more than one service, you must apportion your expenses according to work usage for every service.

If other people in the family also use the services, you will need to take into consideration their usage in your calculations.

For those who have a bundled plan, you must determine work usage for every service over a 4-week period during the financial year. This will help you to establish your pattern of work usage which can then apply to the entire year.

A reasonable basis to determine work-related usage could include:


- the quantity of data downloaded for work as a portion of the total data downloaded by all people in your family

- any extra expenses incurred on account of your work-related usage - for instance, your work-related usage leads to you going above your monthly limit.


- the number of work-related phone calls made as a proportion of total phone calls

- the length of time spent on work phone calls as a proportion of your total phone calls

- any extra expenses incurred on account of your work-related usage

Example 1 - apportioning bundled up services

Sue has a $100 monthly landline and internet service bundle. The monthly price of Sue's telephone service in the package deal is $40, and her the internet is $60. By adding her cell phone plan of $90 a month, Sue gets a $10 monthly discount. Her total expenses for all 3 services are $180 monthly.

Sue worked for 11 months in the financial year, with 1 month of leave.

According to her itemised accounts, Sue ascertains the work related usage of her cell phone at 20%. Sue also makes use of her internet for work purposes and according to her use she establishes that 10% of the internet usage is for work. Sue doesn't use the landline for any work calls.

Since the 3 services are all in a package deal, Sue can compute her work usage as follows:

Step 1 - calculate the value of every element

Cell phone - $90 each month less the $10 discount = $80 a month

Internet - $60 a month as listed on the bill

Landline - no need to calculate the cost as she doesn't use it for work calls. Sue is not entitled to claim landline cost as she didn't use it for work purpose.

Step 2 - apportion the work related usage

Internet use - 10% work usage x $60 per month = $6 a month x 11 months

Total claim $66

Mobile usage - 20% work use x $80 = $16 a month x 11 months

Total claim $176

Sue is entitled to claim a tax deduction of $242 for the whole financial year ($66 internet + $176 mobile )

Example 2 - apportioning bundled services

Dee pays $90 a month for landline and home internet. There is not a clear breakdown for the price of each service. By maintaining a record of the phone calls Dee makes over  4 weeks, he calculates that 25% of his phone calls are  work purpose. Dee also maintains a record for 4 weeks of the internet data usage and determines that 30% is for work.

Dee worked for 11 months in the financial year, with 1-month leave.

Without a clear breakdown of the costs, it is fair to allocate 50% of the total price to every service.

Step 1 - work out the value of each service

Internet - $45 a month

Home phone - $45 a month

Step 2 - apportion the  work related usage

Landline - 25% work use x $45 a month x 11 months = $124

Internet - 30%  work use x $45 a month x 11 months = $149

Dee is entitled to claim a deduction of $273 ($124 + $149) for the respective financial year.

In case you bought a mobile phone, tablet or any other electronic device and utilise it for work, you can claim a tax deduction for a percentage of its cost.


Contact our expert Cranbourne tax agents on 1300 300 106 to find out if you are entitled to claim a tax dedution for the phone and internet expenses.

Identity Theft: The Taxman Can Help!

The risk these days of identity fraud is extremely real due to which the ATO provides a Client Identity Support Centre (Click Here) to assist taxpayers who may have had their identities compromised or misused.

The ATO states that it is going to give every guidance it can, and will offer information, facts and assistance to help individuals re-establish a stolen identity. If individuals think their tax file number (TFN) might have been affected, they are encouraged to contact the support centre on 1800 467 033 (8am - 6pm Monday - Friday).

Compromised TFNs

Your TFN is required to identify you with your dealings with the ATO. In the event you have dispose of or recycle any data or any other papers, the ATO’s suggestion is to always destroy or erase your TFN from all of these files beforehand, since the TFN along with other personal data may be used to lodge income tax returns as well as other tax forms.

The very first step is always to make sure that you haven’t merely temporarily misplaced your TFN, instead of presuming it may be misused. And watch out for any signs that suspicious activity might be underway. For instance, inform the ATO in case you have received a notice of assessment in regards to a tax return you have not yet lodged.

If your TFN is compromised, the initial steps the ATO is going to take is to re-establish and verify your identification with you as well as verify your tax records. Other measures will be determined by your circumstances and situation.

Re-Establish and Verify Your Identification

You may have to re-establish your identification by supplying the ATO with evidence — this might include things like specifics of private information, like your birth date, postal and physical address, bank-account details, or TFN in case you have that listed elsewhere. You might also have to supply the Tax Office with details sourced from identification documents, say for example a prior notice of assessment you might have filed aside.

“We may possibly request original or certified copies of your identity, based upon your circumstances,” the ATO stated. “If you've established a secret question and answer with us, we might request that information as a part of course of action to re-establish your identification.”

After original or certified copies of paperwork have been provided to the ATO, it will require to verify the credibility of the identity documents, which might take a few weeks.

Examine Your Tax Information

After your personal information have been verified, the ATO will examine your tax records by checking out:

  • TFN declarations,
  • Income tax returns (earnings reported, bank accounts used, tax agents engaged as well as other information),
  • Australian business numbers (ABNs) – any application lodged or the use of ABN, and
  • Employer superannuation guarantee payments made.

The revenue collection bureau could request you to verify the data on record so that it can establish which activity is yours, and which are those from someone else who might be working with your TFN.

The duration of the investigation may vary based upon the extent of information that is on file, whether or not someone else has in fact used your TFN, and just how straightforward it is to verify credibility.

Feel free to contact Tax Accountants Cranbourne on 1300 300 106 for further information.

It is common for professionals who offer services to trade under a different entity for the business, whether it's a trust, partnership or an incorporated company.

The charm obviously being the lower income tax rate these entities offer, as opposed to the top marginal income tax rate of 47% that an individual would pay.

Operating a business through this type of structure also can result in a broader array of tax deductions being available. To prevent taxpayers avoiding their full share of income tax, the tax legislation, however, has some regulations in place. Contact our expert Cranbourne Tax Agents for more information.

The PSI Guidelines

The measure comes under the banner of "personal services income" (PSI), which describes PSI as payments for "a reward for a person's individual efforts or skills". This excludes the sales of merchandise, like a retail store or manufacturer, or using physical assets such as a truck or van to derive that income.

As PSI is revenue generated primarily from personal expertise or efforts, you can derive PSI in numerous sectors, trades or occupations. Typical cases include building & construction personnel (such as trades), financial professionals, IT professionals, engineers and medical professionals.

The PSI guidelines operate as an integrity measure in order to avoid people employing an entity to direct their earnings to a lower tax setting (for instance a company) and also to gain access to a greater suite of general tax deductions.

If a business structure is assessed to be contrived (an evaluation that is based on a number of checks), then the revenue your business generates is going to be treated as earned by you as a contractor individually, and subject to taxes at the individual rate instead of taxed to the entity.

The income tax issues that accompany PSI are sometimes misinterpreted and may lure the unwary in case the ATO's auditors come knocking.

The ATO's PSI Tool

To make issues simpler, and also to assist with your income tax planning for the year ahead, contact us on 1300 300 106 about accessing the ATO's recently designed online "decision tool" to help you determine whether have earned PSI, and when the PSI principles will affect that income.

In order to answer the questions in the PSI determination tool you will need:

• specifics of contracts with the business's clients in the financial year

• invoices for work done in the financial year

• details of payments to your staff or sub-contractors.

What this PSI tool provides

After answering a number of questions, the tool provides you with a report that provides you:

• advise on whether your revenue is PSI and if the PSI principles affect you

• a review of the answers you've supplied

• information about the implications on your tax obligation as per the result provided by the tool.

The ATO states that generally you'll be able to rely on the results provided by the tool, however, based on your scenario; you can make application for a "personal services business (PSB) determination".

You can print or save the report, for your tax records. Our skilled Tax Agents & Accountants in Cranbourne can help you examine the outcome to assist you strategise your income tax affairs.

For further information about BookSmart Accountants Cranbourne or tax agent services, please contact us on 1300 300 106 or via our contact page.


If you earn a salary you probably do. You must declare all your income but you can also claim your work-related expenses.

The complete details pertaining to who must lodge a tax return can be found on the ATO website Click here for the link. Tax return is how you report your annual income and deductions to the Australian Taxation Office (ATO), and ensure you have paid the right amount of tax, no more no less. For many of us, this means we might get a lump sum tax refund.

Tax return needs to be lodged each year from 1 July until 31 October.  A tax return should ideally be prepared and lodged by a registered Tax Agent. This will offer peace of mind to ensure that you have maximised your deductions and the tax return is lodged by the book.  Getting your tax deductions right the first time will not only increase the tax refund but also reduce the amount of stress it takes when you file your taxes.

Lodging your tax return done on time is the best way to avoid late lodgement penalties and get a tax refund on time, especially for those who have calculated that a sizeable refund might be coming their way. Australian Taxation Office (ATO) has expanded its options for lodging tax returns to make the process as convenient as possible in the majority of cases.

Completing a tax return does not need to be confusing or stressful. You can lodge your tax return using a registered tax agent or you can do it yourself online using myTax, the Australian Taxation Office’s (ATO) free tax return preparation and lodgement software.

If you lodge your tax return through a registered tax agent you will generally get an extension to 15 May, depending on your compliance history with ATO. You will need to submit your tax return by 31 October if you don't lodge it through a registered tax agent. You have four months (from 1 July to 31 October) to prepare your own tax return. In order to avail the lodgement extension to 15 May, you will need to register with a tax agent by 31 October.  This particularly helps in those instances where you might be expecting a tax bill.

We GUARANTEE all our clients a maximum tax refund! For quick, easy and comprehensive online tax returns, contact our friendly team today.  

In some cases, you may need to lodge a tax return even though you might not have reached a tax-free threshold. For example, you may have only worked for only a short time but have had PAYG withheld from your pay. Even though you have earnt less than the tax-free threshold, you will have to lodge a tax return in order to receive PAYG withheld refund. Resident companies (except non-profit companies), trusts, partnerships and superannuation funds are required by the ATO to lodge the tax returns irrespective of income.

Any other questions regarding your tax return, feel free to call our expert Cranbourne Tax Agents at 1300 300 106.

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Individual tax returns from $110 - $130